Zettle experienced a critical incident on March 18, 2025 affecting UK, lasting 2d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 18, 2025, 10:49 AM UTC
There is an ongoing delay on scheduled payouts. Our merchants will notice a delay in receiving their funds. Payments that should have been processed on Wednesday will be processed on Thursday instead. Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.
- investigating Mar 18, 2025, 06:00 PM UTC
Some of our merchants will notice a delay in receiving their funds. The payments that are supposed to be credited tomorrow (Wednesday 19th) will be credited the day after tomorrow (Thursday 20th) instead. Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.
- resolved Mar 20, 2025, 11:05 AM UTC
This incident has been resolved. We have received confirmation that the delayed deposits will be visible in merchants bank accounts today