Zettle experienced a critical incident on March 27, 2025 affecting UK, lasting 8h 7m. The incident has been resolved; the full update timeline is below.
Affected components
UK
Update timeline
- investigating Mar 27, 2025, 08:40 AM UTC
There is an ongoing delay for scheduled deposits. Our merchants will notice a delay in receiving their funds. The payments that should have been credited tomorrow 28th of March will become visible with a delay of one banking day. Please accept our apologies for the inconvenience
- identified Mar 27, 2025, 02:09 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 27, 2025, 04:47 PM UTC
This has been resolved, and all payouts will be processed and visible before the weekend. This also means that there will no be delay experienced by our merchants.