Zettle incident

Issues with accepting card payments - SE, NO, DK, FI, FR, NL, DE

Critical Resolved View vendor source →

Zettle experienced a critical incident on April 8, 2025 affecting Sweden and Norway and 1 more component, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2025, 11:44 AM UTC
Resolved
Apr 08, 2025, 11:54 AM UTC
Duration
10m
Detected by Pingoru
Apr 08, 2025, 11:44 AM UTC

Affected components

SwedenNorwayDenmarkFinlandNetherlandsGermanyFrance

Update timeline

  1. investigating Apr 08, 2025, 11:44 AM UTC

    We are currently experiencing difficulties with accepting card payments in various markets, and are working on implementing a fix as soon as possible. Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.

  2. resolved Apr 08, 2025, 11:54 AM UTC

    This incident has been resolved.