Zettle incident

Issues with login - UK, US, DE, FR, NL

Critical Resolved View vendor source →

Zettle experienced a critical incident on April 8, 2025 affecting UK and Netherlands and 1 more component, lasting 9h 31m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2025, 09:24 PM UTC
Resolved
Apr 09, 2025, 06:55 AM UTC
Duration
9h 31m
Detected by Pingoru
Apr 08, 2025, 09:24 PM UTC

Affected components

UKNetherlandsGermanyFrance

Update timeline

  1. investigating Apr 08, 2025, 09:24 PM UTC

    We are currently experiencing login issues for PayPal integrated merchants. We are investigating the issue. Our apologies for the inconvenience.

  2. resolved Apr 09, 2025, 06:55 AM UTC

    This incident has been resolved.