Zeronet NZ experienced a notice incident on January 30, 2023 affecting Fibre Broadband, lasting 4d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jan 30, 2023, 06:54 AM UTC
Owing to the extreme weather event's crossing the North Island since Friday 27 January, there have been isolated reports of some customers experiencing degraded service or unavailability. These are being attended to by the relevant network companies as quickly as staff are able to get to them and individual faults logged on medical grounds are being prioritised.
- monitoring Feb 01, 2023, 11:32 PM UTC
We are continuing to monitor for any further issues.
- monitoring Feb 02, 2023, 12:00 AM UTC
We are continuing to monitor for any further issues.
- resolved Feb 04, 2023, 06:11 AM UTC
While elements of the carrier networks remain under repair in isolated regions, the Zeronet network is fully operational.