ZeroBounce incident

Cloudflare issues - different regions

Critical Resolved View vendor source →

ZeroBounce experienced a critical incident on December 5, 2025 affecting API and API-US and 1 more component, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 09:00 AM UTC
Resolved
Dec 05, 2025, 09:28 AM UTC
Duration
27m
Detected by Pingoru
Dec 05, 2025, 09:00 AM UTC

Affected components

APIAPI-USWebsite Members SectionWebsite & Documents

Update timeline

  1. investigating Dec 05, 2025, 09:00 AM UTC

    We are currently investigating an issue where Cloudflare network has issues in different regions.

  2. investigating Dec 05, 2025, 09:27 AM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 05, 2025, 09:28 AM UTC

    Our services are back online, the cloudflare issues have been resolved.