Zero Networks incident

Degraded System Performance Affecting Zero Networks Portal Operation

Notice Resolved View vendor source →

Zero Networks experienced a notice incident on September 5, 2024 affecting Portal Access and MFA, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2024, 04:19 PM UTC
Resolved
Sep 05, 2024, 05:28 PM UTC
Duration
1h 9m
Detected by Pingoru
Sep 05, 2024, 04:19 PM UTC

Affected components

Portal AccessMFA

Update timeline

  1. investigating Sep 05, 2024, 04:19 PM UTC

    We are observing slower than usual system performance, which may result in minor delays for some users while using our Portal. Our team is closely investigating the situation and making adjustments to restore full speed. We appreciate your patience and are working to ensure everything is back to normal as soon as possible.

  2. investigating Sep 05, 2024, 05:11 PM UTC

    We are still investigating this issue. We will update again soon

  3. resolved Sep 05, 2024, 05:28 PM UTC

    The earlier performance degradation affecting Zero Networks Portal has been resolved. All systems are now functioning normally, and we continue to monitor for stability. Thank you for your patience.