Zero Networks experienced a major incident on April 2, 2025 affecting Zero Connect (ZTNA), lasting 8h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Zero Connect (ZTNA)
Update timeline
- identified Apr 02, 2025, 09:40 AM UTC
We're experiencing issues with our Connect Client - The VPN Tunnel is going up and down sporadically on some environments. Issue probably related to newer Connect Clients connecting to old version of Connect Server.
- monitoring Apr 02, 2025, 09:54 AM UTC
We reverted configuration changes that were pushed yesterday. Issue seems to be resolved. We're monitoring it to confirm.
- resolved Apr 02, 2025, 06:29 PM UTC
This incident has been resolved.