Zero Hash experienced a minor incident on May 22, 2026 affecting DEPOSIT & WITHDRAWAL, lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
DEPOSIT & WITHDRAWAL
Update timeline
- identified May 22, 2026, 04:51 PM UTC
We are aware of a delay of processing Ethereum (ETH) crypto withdrawals. We have identified the issue and are currently working on a fix. Impacted transactions will be confirmed on-chain automatically following issue resolution.
- resolved May 22, 2026, 05:03 PM UTC
All impacted transactions have now been confirmed on-chain.