Zero Hash experienced a notice incident on April 11, 2025 affecting REST Gateway and TRANSACT and 1 more component, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
REST GatewayTRANSACTACCOUNT FUNDINGDEPOSIT & WITHDRAWALTRADESCRYPTO ACCOUNT LINK
Update timeline
- investigating Apr 11, 2025, 09:09 AM UTC
We have identified an issue causing elevated 5XX error rates on public facing endpoints. We are actively investigating and treating with urgent priority.
- identified Apr 11, 2025, 09:38 AM UTC
The issue has been identified and we are working on implementing a fix.
- resolved Apr 11, 2025, 09:44 AM UTC
The incident has been resolved.