Zero Hash experienced a major incident on April 15, 2025, lasting 7h 41m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Apr 15, 2025, 01:33 AM UTC
Our team is aware of delays with processing withdrawals on multiple cryptos. We are actively looking into it and updates will be provided as we progress. Impacted withdrawals will be confirmed on-chain once issue is resolved.
- identified Apr 15, 2025, 02:44 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 15, 2025, 05:01 AM UTC
The underlying issue has been fixed and we are processing the delayed withdrawals. Update will be provided once all withdrawals are confirmed on chain.
- resolved Apr 15, 2025, 09:14 AM UTC
This incident has been resolved.