Zernio incident

Instagram Service Disruption

Minor Resolved View vendor source →

Zernio experienced a minor incident on June 12, 2026 affecting Scheduling & queues (Publishing Scheduler) and Scheduling & queues (Queue Scheduler) and 1 more component, lasting 17h 33m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2026, 01:56 PM UTC
Resolved
Jun 13, 2026, 07:29 AM UTC
Duration
17h 33m
Detected by Pingoru
Jun 12, 2026, 01:56 PM UTC

Affected components

Scheduling & queues (Publishing Scheduler)Scheduling & queues (Queue Scheduler)Scheduling & queues (Token Refresh Scheduler)

Update timeline

  1. investigating Jun 12, 2026, 01:56 PM UTC

    We are currently experiencing a service disruption affecting Instagram. This issue originates on Meta's side and is not caused by Zernio's infrastructure, which is operating normally. As a result, some connected Instagram accounts may be marked as requiring reconnection, and users may receive emails asking them to reconnect their accounts. If your account was disconnected, we recommend waiting until the issue is resolved before reconnecting. Our team is monitoring the situation closely and we will keep you updated as soon as we have more information. Thank you for your patience.

  2. resolved Jun 13, 2026, 07:29 AM UTC

    All the services are working normally after Meta yesterday downtime