Resolved after 4 hours 52 minutes, affecting Zephyr Cloud (US) and Zephyr Cloud (EU), on July 7, 2026.
The cause of this incident was an issue in the frontend deployment that affected the ability to access the Test Cycle edit view. This resulted in the view failing to load correctly, though the underlying data and backend systems were not impacted. We want to reassure customers that **no data was lost** during this incident. All Test Cycle data remained safe and intact throughout. During our investigation, we identified the faulty deployment as the root cause and rolled out a fix to restore normal functionality. Test Cycle edit view access has been confirmed as working. **If you are still experiencing issues**, please clear your browser cache and perform a hard reload of the tab, as cached frontend assets may need to be refreshed. While we are working hard to deliver the best experience to our customers, we apologise for any inconvenience that this might have caused.
Affected components
Update timeline
- identified Jul 07, 2026, 02:07 PM UTC
We identified an issue when trying to open the Test Cycle edit view.
- resolved Jul 07, 2026, 02:10 PM UTC
Our team has since implemented a fix, and the issue has been resolved. Test Cycle edit view access is now functioning normally for all users.
- postmortem Jul 07, 2026, 02:24 PM UTC
The cause of this incident was an issue in the frontend deployment that affected the ability to access the Test Cycle edit view. This resulted in the view failing to load correctly, though the underlying data and backend systems were not impacted. We want to reassure customers that **no data was lost** during this incident. All Test Cycle data remained safe and intact throughout. During our investigation, we identified the faulty deployment as the root cause and rolled out a fix to restore normal functionality. Test Cycle edit view access has been confirmed as working. **If you are still experiencing issues**, please clear your browser cache and perform a hard reload of the tab, as cached frontend assets may need to be refreshed. While we are working hard to deliver the best experience to our customers, we apologise for any inconvenience that this might have caused.
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