Zep Software experienced a major incident on September 2, 2025 affecting API, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- identified Sep 02, 2025, 06:23 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 02, 2025, 06:53 PM UTC
This incident has been resolved.