Zep Software incident

Elevated error rates

Major Resolved View vendor source →

Zep Software experienced a major incident on September 16, 2025 affecting API, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2025, 01:55 AM UTC
Resolved
Sep 16, 2025, 02:08 AM UTC
Duration
13m
Detected by Pingoru
Sep 16, 2025, 01:55 AM UTC

Affected components

API

Update timeline

  1. investigating Sep 16, 2025, 01:55 AM UTC

    We are currently investigating this issue.

  2. resolved Sep 16, 2025, 02:08 AM UTC

    This incident has been resolved.