Zep Software incident

Elevated error rate

Major Resolved View vendor source →

Zep Software experienced a major incident on October 2, 2025 affecting API, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2025, 03:24 PM UTC
Resolved
Oct 02, 2025, 04:11 PM UTC
Duration
46m
Detected by Pingoru
Oct 02, 2025, 03:24 PM UTC

Affected components

API

Update timeline

  1. identified Oct 02, 2025, 03:24 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Oct 02, 2025, 04:11 PM UTC

    This incident has been resolved.