Zenoti incident

Zenoti Intermittent Errors- AMRS01

Notice Resolved View vendor source →

Zenoti experienced a notice incident on October 15, 2025 affecting Zenoti-AMRS01, lasting 8h 12m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2025, 09:55 PM UTC
Resolved
Oct 16, 2025, 06:07 AM UTC
Duration
8h 12m
Detected by Pingoru
Oct 15, 2025, 09:55 PM UTC

Affected components

Zenoti-AMRS01

Update timeline

  1. investigating Oct 15, 2025, 09:55 PM UTC

    We are investigating intermittent complaints of errors on POS and while taking Payments. We are investigating the cause and will provide an update as soon as possible.

  2. investigating Oct 15, 2025, 10:50 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 16, 2025, 01:38 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 16, 2025, 06:07 AM UTC

    This incident has been resolved.