Zenoti incident
Intermittent issues in Zenoti Payroll related services
Zenoti experienced a minor incident on October 29, 2025 affecting Zenoti-AMRS01 and Zenoti-AMRS02 and 1 more component, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 29, 2025, 07:36 PM UTC
We are seeing few components like Employee Checkin/Checkout, Zenoti Integrated Payroll and Payroll Summary reports being impacted for all of our Zenoti customers. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.
- investigating Oct 29, 2025, 08:05 PM UTC
We are actively working on the issue to resolve the problem. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding.
- identified Oct 29, 2025, 08:26 PM UTC
The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.
- monitoring Oct 29, 2025, 08:33 PM UTC
A fix has been implemented and the listed components are operating as expected. We will continue to monitor performance closely and provide updates if needed.
- resolved Oct 29, 2025, 08:47 PM UTC
The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.