Zenoti incident

Intermittent issues in Zenoti Application - ASIA02

Minor Resolved View vendor source →

Zenoti experienced a minor incident on December 21, 2025 affecting Zenoti-ASIA02, lasting 4h 43m. The incident has been resolved; the full update timeline is below.

Started
Dec 21, 2025, 05:16 AM UTC
Resolved
Dec 21, 2025, 10:00 AM UTC
Duration
4h 43m
Detected by Pingoru
Dec 21, 2025, 05:16 AM UTC

Affected components

Zenoti-ASIA02

Update timeline

  1. investigating Dec 21, 2025, 05:16 AM UTC

    We are seeing intermittent issues for customers hosted on Zenoti-ASIA02. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.

  2. investigating Dec 21, 2025, 06:08 AM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 21, 2025, 06:51 AM UTC

    We are continuing to investigate this issue.

  4. investigating Dec 21, 2025, 08:39 AM UTC

    We are continuing to investigate this issue.

  5. monitoring Dec 21, 2025, 09:36 AM UTC

    We have identified an unusual usage pattern and mitigated the issue. We are closely monitoring the application to address any further such issues.

  6. resolved Dec 21, 2025, 03:41 PM UTC

    This incident has been resolved.