Zenoti experienced a critical incident on January 20, 2026 affecting Zenoti-AMRS07, lasting 1h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Zenoti-AMRS07
Update timeline
- investigating Jan 20, 2026, 01:20 PM UTC
We are observing problem with the Invoice processing for Zenoti-AMRS07. We are investigating the cause and will provide an update as soon as possible. All the other services are working fine.
- investigating Jan 20, 2026, 01:38 PM UTC
We are continuing to investigate this issue.
- investigating Jan 20, 2026, 02:05 PM UTC
We are continuing to investigate this issue.
- identified Jan 20, 2026, 02:32 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 20, 2026, 02:43 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 20, 2026, 02:55 PM UTC
This incident has been resolved.