Zenoti incident

Connectivity Issue with Asia12

Critical Resolved View vendor source →

Zenoti experienced a critical incident on January 31, 2026 affecting Zenoti-ASIA12, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2026, 09:54 AM UTC
Resolved
Jan 31, 2026, 01:02 PM UTC
Duration
3h 8m
Detected by Pingoru
Jan 31, 2026, 09:54 AM UTC

Affected components

Zenoti-ASIA12

Update timeline

  1. investigating Jan 31, 2026, 09:54 AM UTC

    We are facing a connectivity issue with Asia 12. Our team is actively working on fixing the issue. Apologies for inconvenience.

  2. monitoring Jan 31, 2026, 10:02 AM UTC

    A fix has been implemented, and the application is accessible now. We're closely monitoring the situation.

  3. resolved Jan 31, 2026, 01:02 PM UTC

    This incident has been resolved.