Zenoti incident

Intermittent Slowness Reports

Minor Resolved View vendor source →

Zenoti experienced a minor incident on February 20, 2026 affecting Zenoti-AMRS05 and Zenoti-AMRS13 and 1 more component, lasting 2h 35m. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2026, 05:46 PM UTC
Resolved
Feb 20, 2026, 08:22 PM UTC
Duration
2h 35m
Detected by Pingoru
Feb 20, 2026, 05:46 PM UTC

Affected components

Zenoti-AMRS05Zenoti-AMRS13Zenoti-CNDA01

Update timeline

  1. investigating Feb 20, 2026, 05:46 PM UTC

    We are investigating reports of intermittent slowness on multiple pods. The customers might see slow response from the application in between. Our Team is actively working on identifying the root cause.

  2. investigating Feb 20, 2026, 06:13 PM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 20, 2026, 06:26 PM UTC

    We are continuing to investigate this issue.

  4. investigating Feb 20, 2026, 07:00 PM UTC

    We are continuing to investigate this issue.

  5. monitoring Feb 20, 2026, 08:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Feb 20, 2026, 08:22 PM UTC

    This incident has been resolved.