Zaptec incident

Zaptec Portal Charge Mode changes

Minor Resolved View vendor source →

Zaptec experienced a minor incident on September 18, 2025 affecting Portal, lasting 3h 31m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2025, 07:23 AM UTC
Resolved
Sep 18, 2025, 10:54 AM UTC
Duration
3h 31m
Detected by Pingoru
Sep 18, 2025, 07:23 AM UTC

Affected components

Portal

Update timeline

  1. investigating Sep 18, 2025, 07:23 AM UTC

    We are seeing some issues in changing charge mode in Zaptec Portal

  2. investigating Sep 18, 2025, 08:50 AM UTC

    We are continuing to investigate this issue.

  3. identified Sep 18, 2025, 09:35 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 18, 2025, 10:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 18, 2025, 10:54 AM UTC

    This incident has been resolved.