Zaptec experienced a minor incident on August 10, 2026 affecting Portal, lasting 1h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Portal
Update timeline
- investigating Aug 10, 2026, 08:55 AM UTC
Loading charger settings may take some time. We are currently investigating this issue.
- identified Aug 10, 2026, 08:58 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 10, 2026, 08:59 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 10, 2026, 09:56 AM UTC
This incident has been resolved.