Zaptec incident

Support Phone service disruption

Minor Resolved View vendor source →

Zaptec experienced a minor incident on July 21, 2026 affecting General, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2026, 10:59 AM UTC
Resolved
Jul 21, 2026, 01:12 PM UTC
Duration
2h 13m
Detected by Pingoru
Jul 21, 2026, 10:59 AM UTC

Affected components

General

Update timeline

  1. investigating Jul 21, 2026, 10:59 AM UTC

    We are currently investigating the issue. In the meantime, please visit our Help Center for guidance and support. https://help.zaptec.com/

  2. identified Jul 21, 2026, 11:28 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 21, 2026, 12:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 21, 2026, 01:12 PM UTC

    This incident has been resolved.