Zaptec experienced a notice incident on October 31, 2025 affecting API and Portal, lasting 6h 6m. The incident has been resolved; the full update timeline is below.
Affected components
APIPortal
Update timeline
- investigating Oct 31, 2025, 01:52 PM UTC
We are currently investigating this issue.
- investigating Oct 31, 2025, 01:59 PM UTC
We are continuing to investigate this issue.
- resolved Oct 31, 2025, 07:59 PM UTC
This incident has been resolved.