Zaptec incident

Zaptec Portal loading slow and unresponsive

Minor Resolved View vendor source →

Zaptec experienced a minor incident on November 3, 2025 affecting Portal, lasting 4h 57m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2025, 12:26 PM UTC
Resolved
Nov 03, 2025, 05:24 PM UTC
Duration
4h 57m
Detected by Pingoru
Nov 03, 2025, 12:26 PM UTC

Affected components

Portal

Update timeline

  1. investigating Nov 03, 2025, 12:26 PM UTC

    We've received reports of the Zaptec Portal being slow and unresponsive. We are investigating.

  2. investigating Nov 03, 2025, 01:21 PM UTC

    We are continuing to investigate this issue. No more information as of now.

  3. investigating Nov 03, 2025, 03:19 PM UTC

    We are continuing to investigate this issue. No more information as of now.

  4. monitoring Nov 03, 2025, 05:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 03, 2025, 05:24 PM UTC

    This incident has been resolved.