Zaptec experienced a minor incident on November 14, 2025 affecting Portal, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Portal
Update timeline
- investigating Nov 14, 2025, 11:28 AM UTC
We are currently investigating this issue.
- identified Nov 14, 2025, 12:24 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 14, 2025, 12:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 14, 2025, 12:49 PM UTC
This incident has been resolved.