Zaptec incident
Support Phone Disruption – Contact Us via Chat or Email
Zaptec experienced a major incident on January 30, 2026 affecting General, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
General
Update timeline
- investigating Jan 30, 2026, 07:19 AM UTC
We are currently investigation the issue, contact us here: https://forms.atender.com/form/b06xo3dlmls-copy-1768225820551?lang=en
- investigating Jan 30, 2026, 07:22 AM UTC
We are continuing to investigate this issue.
- identified Jan 30, 2026, 07:34 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 30, 2026, 07:53 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 30, 2026, 08:12 AM UTC
This incident has been resolved.