Zaptec incident

Some users may experience limited functionality in Zaptec Portal.

Minor Resolved View vendor source →

Zaptec experienced a minor incident on September 11, 2026 affecting Portal, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2026, 10:04 AM UTC
Resolved
Sep 11, 2026, 11:18 AM UTC
Duration
1h 14m
Detected by Pingoru
Sep 11, 2026, 10:04 AM UTC

Affected components

Portal

Update timeline

  1. investigating Sep 11, 2026, 10:04 AM UTC

    We are currently experiencing issues in Zaptec Portal where changing electrical settings under Power Management may not work as expected. Some logs may also fail to load. Our team is investigating and working on a resolution. We apologise for the inconvenience and will provide updates as soon as we have more information.

  2. monitoring Sep 11, 2026, 10:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 11, 2026, 11:18 AM UTC

    This incident has been resolved.