Zaptec experienced a minor incident on October 1, 2026 affecting Portal, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
Portal
Update timeline
- investigating Oct 01, 2026, 01:23 PM UTC
Loading charger settings may take some time. We are currently investigating this issue.
- identified Oct 01, 2026, 01:35 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 01, 2026, 01:35 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 01, 2026, 02:12 PM UTC
This incident has been resolved.