Zapmail incident

Delay in Processing Google Mailboxes

Major Resolved View vendor source →

Zapmail experienced a major incident on August 28, 2025 affecting Integration with Google, lasting 1d 14h. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2025, 07:01 PM UTC
Resolved
Aug 30, 2025, 09:59 AM UTC
Duration
1d 14h
Detected by Pingoru
Aug 28, 2025, 07:01 PM UTC

Affected components

Integration with Google

Update timeline

  1. investigating Aug 28, 2025, 07:01 PM UTC

    We are currently experiencing a delay in processing new Google mailboxes due to ongoing maintenance on Google APIs. All active mailboxes are functioning normally without any issues. We apologize for the inconvenience and appreciate your patience while we work to resolve this as quickly as possible.

  2. investigating Aug 30, 2025, 06:45 AM UTC

    We are continuing to investigate this issue.

  3. identified Aug 30, 2025, 06:46 AM UTC

    The issue has been fixed and orders are now being processed. You should start receiving them shortly.

  4. resolved Aug 30, 2025, 09:59 AM UTC

    All orders have been successfully processed. The service is operating normally.