Zapier experienced a minor incident on August 18, 2026 affecting Website, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 18, 2026, 05:21 PM UTC
Status: Investigating We're currently investigating an issue where our Contact Sales "Contact Sales": https://zapier.com/l/contact-sales form on the homepage does not load. Our team is actively working on identifying and resolving the issue. In the meantime, if you would like to contact our Sales team, please submit a ticket through our Support team here: zapier.com/get-help "zapier.com/get-help": http://zapier.com/get-help, and we'll be happy to assist and/or route you to the appropriate team. Affected components Website (Degraded performance)
- identified Aug 18, 2026, 06:06 PM UTC
Status: Identified Our Engineering team has observed increased traffic to our Contact Sales form, causing it to reach our vendor's rate limit and fail to load. We're continuing our work to resolve the issue, but if you need to contact our Sales team and are unable to load the form, please feel free to create a ticket with Support (https://zapier.com/l/contact-sales), and we'll route the ticket accordingly. Affected components Website (Degraded performance)
- monitoring Aug 18, 2026, 08:54 PM UTC
Status: Monitoring We’ve deployed a fix for the issue that caused some Contact Sales forms "Contact Sales forms": https://zapier.com/l/contact-sales to fail to load. We’re monitoring the form closely to confirm the improvement holds. If you need to contact our Sales team and are unable to load the form, please feel free to create a ticket with Support (https://zapier.com/app/get-help), and we'll route the ticket accordingly. Affected components Website (Degraded performance)
- resolved Aug 19, 2026, 06:36 PM UTC
Status: Resolved After monitoring traffic, we're seeing forms respond as expected. We now consider the issue resolved. Thank you for your patience as we worked to resolve the issue. Affected components Website (Operational)