Service delays and timeouts across Zapier.com

Update timeline

1. investigating Apr 28, 2026, 04:11 PM UTC

   Status: Investigating We’re seeing delays and timeouts affecting parts of Zapier. Our team is investigating and working to restore normal performance. What you might notice Slower responses or failed actions in places that depend on signing in or loading account information. Some Zaps and background tasks may also run more slowly or time out. Experiences that use AI or chat-style features may also be affected. What we know Our systems are under a heavier load than usual. We’ve narrowed the problem to unusually high demand on account-related requests and are working to confirm what’s driving it and how to safely reduce the load. What we’re doing We’re focused on stabilizing performance and will share more as we have concrete progress. Next update We expect to post another update within about 30 minutes. We’re sorry for the trouble this causes and thank you for your patience. Questions? Contact our Support team: https://zapier.com/app/get-help Affected components Website (Degraded performance) Login (Degraded performance) Support (Degraded performance)

2. monitoring Apr 28, 2026, 04:45 PM UTC

   Status: Monitoring We’ve identified the cause of the issues affecting Zapier.com "Zapier.com": http://Zapier.com and have implemented a fix. The site should now be loading as expected, and any delayed trigger events should be processing. We’re continuing to monitor performance to ensure everything is fully restored and will share another update once the issue is completely resolved. Affected components Website (Degraded performance) Login (Degraded performance) Support (Degraded performance)

3. resolved Apr 28, 2026, 08:45 PM UTC

   Status: Resolved The performance issues that caused delays and timeouts on Zapier.com "Zapier.com": http://Zapier.com have now been resolved. Our systems have remained stable, and signing in, loading account information, and running Zaps should behave normally. During the incident, some customers may have seen slower responses, failed actions, or delayed trigger processing while we reduced load and shipped the fix. Everything should now be caught up; if you still see anything unexpected, try running your Zap again. If you need help with a specific Zap or account, contact our Support team: https://zapier.com/app/get-help Affected components Website (Operational) Login (Operational) Support (Operational)