Zapier incident

Intermittent throttling errors when pulling a trigger sample

Minor Resolved View vendor source →

Zapier experienced a minor incident on January 29, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2026, 12:44 AM UTC
Resolved
Jan 29, 2026, 12:44 AM UTC
Duration
—
Detected by Pingoru
Jan 29, 2026, 12:44 AM UTC

Update timeline

  1. identified Jan 28, 2026, 09:38 PM UTC

    Status: Identified We are currently experiencing intermittent issues with sample record retrieval in the Zapier editor. When users attempt to pull sample records during the trigger step of Zap setup or editing, they may encounter throttling errors that prevent the samples from loading. There is no impact to existing, already built Zaps.

  2. monitoring Jan 29, 2026, 12:22 AM UTC

    Status: Monitoring The number of errors generated by this issue has subsided, and our customers' reports have also decreased. Our teams continue to monitor the issue to ensure it is resolved. We'll provide another update if we see changes in frequency or if the issue is resolved. If you continue to see issues, please feel free to reach out to our Support team: https://zapier.com/app/get-help

  3. resolved Jan 29, 2026, 12:44 AM UTC

    Status: Resolved We are happy to report that the issue has been resolved and we are no longer seeing reports of issues from our customers. There's no action to take, and loading sample trigger data should now be working as expected. Please let us know if you're still seeing issues or have questions!