Zapier incident

Copilot intermittently not responding in the Editor

Minor Resolved View vendor source →

Zapier experienced a minor incident on March 11, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2026, 07:29 PM UTC
Resolved
Mar 11, 2026, 07:29 PM UTC
Duration
—
Detected by Pingoru
Mar 11, 2026, 07:29 PM UTC

Update timeline

  1. identified Mar 11, 2026, 06:55 PM UTC

    Status: Identified Our Engineering team is aware of reports of users receiving "Copilot isn't responding right now" or "Connection refused" errors and are deploying a fix for the issue. We will continue to monitor for any abnormal responses as we roll out a fix.

  2. monitoring Mar 11, 2026, 07:10 PM UTC

    Status: Monitoring Our Engineering team has deployed a fix for the issue, and we're starting to see a decrease in Copilot errors across the platform. We'll continue to monitor the issue for any sudden spike and will share an update once we see normal performance.

  3. resolved Mar 11, 2026, 07:29 PM UTC

    Status: Resolved We're seeing error levels back to a normal level with no spikes over the last 20 minutes. As such, this issue is now considered resolved. If you still see the error messages, we recommend clearing Copilot chat by selecting the Settings icon at the top of the Copilot chat window. If that does not work, clear your browser's cookies and cache and then log back into Zapier. For any other issues or questions, please reach out to our support team at https://zapier.com/app/get-help