Zap Run History Export Download Links Returning Errors

Update timeline

1. identified Apr 16, 2026, 08:04 PM UTC

   Status: Identified We have identified an issue where links to access Zap data exports are returning errors and are temporarily inaccessible. Users who attempt to access a previously generated Zap export link may be unable to do so at this time. We will provide an update within the next 2 hours (3 PM PST).

2. resolved Apr 16, 2026, 08:14 PM UTC

   Status: Resolved This incident has been resolved. Links to access Zap data exports are now working as expected. Some users were temporarily unable to access previously generated Zap export links. No data was lost or compromised. Our engineering team identified and deployed a fix. Export links have been confirmed as working in production. If you experience ongoing issues, contact Support by clicking above or go to: https://zapier.com/app/get-help

3. investigating Apr 17, 2026, 01:50 PM UTC

   Status: Investigating We have received reports that some users are still experiencing issues accessing Zap run history export download links. This issue was previously identified and resolved on April 16, but we are now seeing reports that it is still occurring for some users. Our team is actively investigating. We will provide updates here as we learn more.

4. monitoring Apr 17, 2026, 02:50 PM UTC

   Status: Monitoring We’ve made a change to fix an issue where some emailed download links for Zap history exports and account data exports were failing. We’re monitoring to confirm downloads are working normally again. If you received a broken link earlier, please request a new export email (older emails may still contain the broken link). If you experience ongoing issues, contact Support by clicking above or go to: https://zapier.com/app/get-help

5. resolved Apr 17, 2026, 10:51 PM UTC

   Status: Resolved We have been able to get this issue resolved. Users should now be able to successfully download their Zap Run History export files. If you are running into any other issues, feel free to reach out to Zapier Support: https://zapier.com/app/get-help