Creation of new chatbots and forms results in an error

Update timeline

1. identified Apr 20, 2026, 06:14 PM UTC

   Status: Identified Our team has identified an issue affecting Chatbot and Forms creation. Existing Forms can be edited normally. For Chatbots, users might see an error when updating the slug as well. The Engineering team is working on a fix, and we'll be updating this status page shortly once resolved. Affected components Forms (Degraded performance) Chatbots (Degraded performance)

2. monitoring Apr 20, 2026, 06:27 PM UTC

   Status: Monitoring The issue affecting Chatbot and Forms creation is now resolved. Customers can now create any assets normally, and update slugs as needed. Existing assets remained unaffected. We'll continue to monitor our systems and provide a final update shortly Affected components Forms (Degraded performance) Chatbots (Degraded performance)

3. resolved Apr 20, 2026, 06:57 PM UTC

   Status: Resolved This incident is fully resolved. Customers can now create Chatbots and Forms as usual. Many thanks for your patience, and feel free to reach out to our support team if you have any questions at: zapier.com/get-help. Affected components Forms (Operational) Chatbots (Operational)