Zapier experienced a minor incident on April 21, 2026 affecting Agents and Canvas, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 20, 2026, 09:11 PM UTC
Status: Investigating agents.zapier.com "agents.zapier.com": http://agents.zapier.com is down and not responding. The websites are inaccessible for all users. We are looking into the cause of this issue and will update this status as soon as possible. Affected components Agents (Degraded performance)
- investigating Apr 20, 2026, 09:20 PM UTC
Status: Investigating agents.zapier.com: http://agents.zapier.com/ is down and not responding. The websites are inaccessible for all users. Canvas is also not loading for users. With that said, Agent jobs appear to still be functioning as normal We are looking into the cause of this issue and will update this status as soon as possible. Affected components Agents (Degraded performance)
- monitoring Apr 20, 2026, 09:46 PM UTC
Status: Monitoring We have deployed a fix, and both Agents and Canvas appears to now be loading and working as they should be. We are now monitoring these changes, and will update this status once this issue is fully resolved Affected components Canvas (Degraded performance) Agents (Degraded performance)
- resolved Apr 21, 2026, 05:01 AM UTC
Status: Resolved We confirm that the fix deployed has resolved the issue with Agents and Canvas, and both are functioning correctly. All Agent workflow executions that were stuck on 'In Progress' status during this incident have been replayed. If you are experiencing any issues with Zapier Agents or Canvas, please contact our support team through this link: https://zapier.com/app/get-help Affected components Canvas (Operational) Agents (Operational)