Zapier incident

Customer with a large number of app restrictions cannot manage custom actions.

Minor Resolved View vendor source →

Zapier experienced a minor incident on May 20, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 12:11 AM UTC
Resolved
May 20, 2026, 12:11 AM UTC
Duration
—
Detected by Pingoru
May 20, 2026, 12:11 AM UTC

Update timeline

  1. monitoring May 19, 2026, 11:23 PM UTC

    Status: Monitoring Our Engineering team is currently monitoring reports indicating that Enterprise users with a high number of app restrictions (over 100) are unable to modify or manage custom actions. Affected users will see the following error when viewing custom actions. We couldn't determine whether this app is restricted. Please try again in a moment. We'll continue to keep our customers informed as we identify the root cause and resolve the issue.

  2. resolved May 20, 2026, 12:11 AM UTC

    Status: Resolved The issue preventing some enterprise customers from managing custom actions has been resolved. Customers with over 100 app restrictions were unable to paginate through their custom actions due to a URL formatting issue in our system. This has been corrected and all affected pages now load as expected. No data was lost and no customer action is required. If you're still experiencing issues, contact Support: https://zapier.com/app/get-help Thank you for your patience.