Zamzar incident

Delayed Conversions on the Zamzar API

Resolved after 3 hours 17 minutes, on March 10, 2018.

resolved Mar 10, 2018, 04:17 PM UTC

All conversion delays have now been cleared. Our team will continue to monitor for any further delays, but none are expected.

Started
Mar 10, 2018, 01:00 PM UTC
Resolved
Mar 10, 2018, 04:17 PM UTC
Duration
3h 17m
Detected by Pingoru
Mar 10, 2018, 01:00 PM UTC

Update timeline

  1. investigating Mar 10, 2018, 01:00 PM UTC

    Our team are currently investigating a number of delayed conversions on the Zamzar API. As soon as our team have any updates we will post them here.

  2. monitoring Mar 10, 2018, 03:40 PM UTC

    New jobs submitted to the /jobs endpoint at api.zamzar.com and sandbox.zamzar.com are no longer experiencing conversion delays. Some older jobs are still being converted. We will continue to monitor the system to ensure all older jobs are converted ok.

  3. resolved Mar 10, 2018, 04:17 PM UTC

    All conversion delays have now been cleared. Our team will continue to monitor for any further delays, but none are expected.

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