Yousign experienced a minor incident on February 9, 2026 affecting API V2 - https://api.yousign.com and APP V3 - https://yousign.app and 1 more component, lasting 3h 38m. The incident has been resolved; the full update timeline is below.
Affected components
API V2 - https://api.yousign.comAPP V3 - https://yousign.appAPP V2 - https://webapp.yousign.comAPI V3 - https://api.yousign.app
Update timeline
- investigating Feb 09, 2026, 10:27 AM UTC
We're currently experiencing delays in the processing of some eSignature requests sine 10:55 CET. Signature requests are still being properly handled. We sincerely apologize for the inconvenience. Our teams are fully mobilized to identify the root cause and implement a solution as quickly as possible.
- monitoring Feb 09, 2026, 10:45 AM UTC
Everything is now back to normal.
- resolved Feb 09, 2026, 02:06 PM UTC
This incident has been resolved.