Yousign incident

Delay on eSignatures (SES, AES, QES)

Minor Resolved View vendor source →
Started
Feb 09, 2026, 10:27 AM UTC
Resolved
Feb 09, 2026, 02:06 PM UTC
Duration
3h 38m
Detected by Pingoru
Feb 09, 2026, 10:27 AM UTC

Affected components

API V2 - https://api.yousign.comAPP V3 - https://yousign.appAPP V2 - https://webapp.yousign.comAPI V3 - https://api.yousign.app

Update timeline

  1. investigating Feb 09, 2026, 10:27 AM UTC

    We're currently experiencing delays in the processing of some eSignature requests sine 10:55 CET. Signature requests are still being properly handled. We sincerely apologize for the inconvenience. Our teams are fully mobilized to identify the root cause and implement a solution as quickly as possible.

  2. monitoring Feb 09, 2026, 10:45 AM UTC

    Everything is now back to normal.

  3. resolved Feb 09, 2026, 02:06 PM UTC

    This incident has been resolved.

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