Yousign experienced a notice incident on February 11, 2026 affecting APP V3 - https://yousign.app and API V3 - https://api.yousign.app, lasting 6h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 11, 2026, 10:38 AM UTC
Since 11:18 AM (CET), we are experiencing intermittent issues affecting our Application and API. These disruptions are resulting in API errors and application slowdowns. Our engineering teams are actively investigating the root cause and working to resolve this issue as quickly as possible. We apologize for any inconvenience this may cause and will provide updates as soon as more information becomes available.
- monitoring Feb 11, 2026, 11:02 AM UTC
Everything is now back to normal.
- resolved Feb 11, 2026, 05:07 PM UTC
This incident has been resolved. An exceptional maintenance will be carried tonight. See https://yousign.statuspage.io/incidents/4k77yv97894b for more details.