YouScan had 23 outages in the last 2 years totaling 102h 24m of downtime — averaging 0.9 incidents per month.
There were 23 YouScan outages since July 26, 2024 totaling 102h 24m of downtime. Each is summarised below — incident details, duration, and resolution information.
Customers might experience up to 30 minutes delay in regular data ingestion.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Our data storage provider started maintenance that affected our history storage Users cannot temporarily create topics and may be facing issues with history collection
Users can create topics now Note that preview statistics may be inaccurate now
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing Youscan website being down. team is working to identify the root cause and implement a solution.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
There is a delay in mentions coming to the topics. We're investigating the issue
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
This incident has been resolved.
We're seeing delays in mentions processing starting from 00:30 AM and currently investigating the cause
We've identified the issue and applied the fixes. All the data will be processed in a few hours
This incident has been resolved.
Our cloud provider (Cloudflare) is experiencing network issues: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 We are closely monitoring the situation and looking for a solution.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Some of our services are unavailable: - Machine learning services - Image Recognition service - AI assist services We are working on fixing it.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're experiencing issues processing collected mentions and saving them to customer topics.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
All rubbish mentions were deleted from client topics. Unfortunately, clients might have received some of them in integrations.
We are currently investigating this issue.
The issue is identified and we're working on bringing the system back. ETA 20 minutes
This incident has been resolved.