YouScan incident

Delays in new mentions processing

Minor Resolved View vendor source →

YouScan experienced a minor incident on February 23, 2026 affecting YouScan and Data ingestion, lasting 7h 45m. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2026, 02:48 PM UTC
Resolved
Feb 23, 2026, 10:33 PM UTC
Duration
7h 45m
Detected by Pingoru
Feb 23, 2026, 02:48 PM UTC

Affected components

YouScanData ingestion

Update timeline

  1. identified Feb 23, 2026, 02:48 PM UTC

    Our system is being affected by a hosting provider's incident Customers might experience up to 2 hours delay in regular data ingestion. Customers might experience errors during topic creation (due to data preview issues)

  2. monitoring Feb 23, 2026, 03:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 23, 2026, 10:33 PM UTC

    This incident has been resolved.