You Need A Budget incident

Discover—Connection Issues & Transactions not importing

Minor Resolved View vendor source →

You Need A Budget experienced a minor incident on July 16, 2024 affecting Plaid, lasting 7d 3h. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2024, 06:08 PM UTC
Resolved
Jul 23, 2024, 09:48 PM UTC
Duration
7d 3h
Detected by Pingoru
Jul 16, 2024, 06:08 PM UTC

Affected components

Plaid

Update timeline

  1. investigating Jul 16, 2024, 06:08 PM UTC

    We're investigating a spike in connection issues and reports of transactions not importing for Discover. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!

  2. monitoring Jul 18, 2024, 06:50 PM UTC

    Our Direct Import provider has resolved the issue with Discover. Follow the prompts to reauthorize the connection, or remove and re-add the connection if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to [email protected]!

  3. resolved Jul 23, 2024, 09:48 PM UTC

    After monitoring Discover’s connection for the past week, we’ve confirmed this particular issue with Discover is resolved. Another unrelated issue with Discover arose over the weekend that's causing transaction delays, and that can be monitored here.