You Need A Budget incident

State Employees' Credit Union (NC) | Transactions aren't importing

Minor Resolved View vendor source →

You Need A Budget experienced a minor incident on October 16, 2024 affecting Plaid, lasting 7d 23h. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2024, 10:13 PM UTC
Resolved
Oct 24, 2024, 10:05 PM UTC
Duration
7d 23h
Detected by Pingoru
Oct 16, 2024, 10:13 PM UTC

Affected components

Plaid

Update timeline

  1. investigating Oct 16, 2024, 10:13 PM UTC

    We're investigating a spike in transactions not importing for SECU (NC). We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!

  2. investigating Oct 21, 2024, 09:55 PM UTC

    Our Direct Import provider has resolved the issue with SECU (NC).🥳 Follow the prompts to reauthorize the connection, or remove and re-add the connection if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to [email protected]!

  3. resolved Oct 24, 2024, 10:05 PM UTC

    After monitoring SECU (NC)’s connection for the past week, we’ve confirmed this issue is resolved!