Yoco experienced a minor incident on July 10, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jul 10, 2026, 08:33 AM UTC
Status: Identified We’ve picked up an issue with a 3rd party provider impacting new Merchants that are trying to complete their onboarding. Our investigation is ongoing - we’ll keep you posted here.
- monitoring Jul 10, 2026, 09:33 AM UTC
Status: Monitoring Our 3rd party provider has resolved their issues and we are seeing our process return to normal. New merchants are now able to complete their onboarding into Yoco. The team is continuing to monitor the situation for now. We apologise for any inconvenience caused during this period.
- resolved Jul 10, 2026, 09:47 AM UTC
Status: Resolved Our 3rd party provider has confirmed that they have restored their services. And we can confirm our systems are now operating as expected. Previously affected merchants are no longer impacted. We apologise for any inconvenience over this period.