Yext incident

File assets are failing to load in customer accounts

Major Resolved View vendor source →

Yext experienced a major incident on July 17, 2026 affecting Pages Serving and Search Serving, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2026, 10:19 AM UTC
Resolved
Jul 18, 2026, 10:30 AM UTC
Duration
1d
Detected by Pingoru
Jul 17, 2026, 10:19 AM UTC

Affected components

Pages ServingSearch Serving

Update timeline

  1. investigating Jul 17, 2026, 10:19 AM UTC

    File assets are failing to load in customer accounts

  2. monitoring Jul 17, 2026, 10:26 AM UTC

    A fix has been implemented and we're monitoring the results

  3. monitoring Jul 17, 2026, 04:51 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 18, 2026, 10:30 AM UTC

    This incident is resolved.