Yext experienced a major incident on August 17, 2026 affecting Hearsay Platform, lasting 1h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Hearsay Platform
Update timeline
- investigating Aug 17, 2026, 03:36 PM UTC
We are currently investigating this issue.
- identified Aug 17, 2026, 03:48 PM UTC
We have identified the source of errors and are working on remediation.
- monitoring Aug 17, 2026, 04:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 17, 2026, 05:18 PM UTC
This incident has been resolved.